Privacy Policy

We are khatushyamyantra.com, an e-commerce website by LLP, Indore, M.P., India - 452016. In this Privacy Policy, references to “you” mean any person submitting any data to us or our agent or the Site. We at Telemart are committed to protecting your privacy. In this Privacy Policy, any reference to “you” refers to any individual submitting data to us, our authorized agents, or the Site. If you have any comments or suggestions, we would be pleased to receive them at our Indore address or by emailing us at info@khatushyamyantra.com. Data protection is a matter of trust, and safeguarding your privacy is of utmost importance to us. Accordingly, we will use your name and any other information about you only in accordance with the practices described in this Privacy Policy. We collect information solely when it is necessary to do so, and only when it is relevant to our interactions with you. We will retain your information only for as long as required by law or as long as it remains pertinent to the purposes for which it was originally collected. You may visit and browse the Site without providing any personal information. During such visits, you remain anonymous, and we are unable to identify you at any stage unless you choose to create an account on the Site and log in using your username and password.

We may collect certain information when you choose to place an order for a product through the Site. Your data is collected, stored, and processed for the purpose of completing your purchase, addressing any subsequent claims, and enabling us to provide our services to you. The information we may collect includes, but is not limited to: your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment information, payment card details, and bank account details. This information is required to facilitate the placement and fulfilment of your order. We may use your data to process payments, arrange delivery of the product, and notify you regarding the status or expected delivery of your order. We may disclose your name and address to third parties for the purpose of delivering products to you, such as our courier partners or suppliers. We may also share your information with our franchiser. By using the Site, you authorize the franchiser to use this information to offer or sell products to you, either directly or through associated channels. Additionally, we may use your data to administer and manage the Site, process payments, facilitate your future use of certain Site features, detect and prevent fraud or misuse of the Site, respond to queries, and send you information relevant to the Site or our products. All payments made through the Site are processed by our company, Provista IT Solutions, a registered entity in India. You must ensure that all information submitted to us, our agents, or the Site is accurate, not misleading, and kept up to date. You are responsible for informing us of any changes to your personal information. We will not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your express approval, and we use your information strictly in accordance with this Privacy Policy. We consider the protection of your privacy to be a fundamental principle of our community. We recognize that you and your information constitute one of our most valuable assets. Accordingly, we store and process your information on secure servers located in India, safeguarded by both physical and technological security measures. If you do not agree to your information being used or transferred in the manner described, we respectfully advise that you refrain from using the Site. Under no circumstances do we rent, trade, or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

We use standard and authorized payment services, and our Credit Check and Fraud Prevention policies are aligned with these companies. All disputes would be handled by the Indore courts.

We may use your personal information for opinion and market research purposes. Your details will remain anonymous and will be used solely for statistical analysis on khatushyamyantra.com. You may opt out of such activities at any time. Any survey responses or opinions requested by khatushyamyantra.com will not be shared with third parties. Your email address will only be required if you choose to participate in competitions. All survey responses are stored separately from your email address to maintain anonymity. We may also send you information about our company, the Site, our affiliated websites, our products, sales promotions, newsletters, information related to other companies within our group, or details regarding our business partners. Additionally, we may anonymize data relating to users of the Site and use it for various analytical and operational purposes. These may include determining the general geographic location of users, assessing the usage of specific features of the Site, evaluating engagement with links contained in emails sent to registered recipients, and providing such anonymized data to third parties such as publishers. This anonymized data will not contain any information that can personally identify you.

We may share your details with other companies within our group. We may also provide your information to our agents and subcontractors to support the purposes described in this Privacy Policy. For instance, we may engage third parties to assist with product delivery, payment collection, data analysis, marketing activities, or customer service support. We may exchange information with third parties for fraud prevention and credit risk reduction. If we sell our business, in whole or in part, we may transfer our databases containing your personal information as part of the transaction. Except as outlined in this Privacy Policy, we will not sell or disclose your personal information to third parties without your prior consent, unless such disclosure is necessary for the purposes described herein or required by law. The Site may contain third-party advertisements, links to external websites, or embedded frames from other sites. Please note that we are not responsible for the privacy practices or content of such third parties or external websites, nor for any third party to whom your data may be transferred in accordance with this Privacy Policy.

Acceptance of cookies is not mandatory for visiting the Site. However, please note that certain features of the Site, including the ability to place orders, may only function properly if cookies are enabled. Cookies are small text files that allow our server to identify your computer as a unique user when you access specific pages on the Site. These files are stored on your computer's hard drive by your internet browser. Cookies may be used to recognize your Internet Protocol (IP) address, thereby saving you time when accessing or re-entering the Site. We use cookies solely to enhance your convenience while using the Site—for instance, to remember your identity when you wish to update your shopping cart without re-entering your email address. We do not use cookies to collect or utilize any other information about you, such as for targeted advertising. You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the Site. Please be assured that the cookies we use do not contain any personal or sensitive information and are free from viruses. The Site uses Google Analytics technology, through which data is collected and stored for marketing and optimization purposes. Using this data, user profiles may be created under a pseudonym. Cookies may be employed for this purpose, enabling recognition of your internet browser. The data collected through these technologies will not be used to personally identify visitors to the website without the explicit authorization of the individual concerned, nor will such data be combined with personal information relating to the holder of the pseudonym. You may withdraw your consent to the collection and storage of data at any time, with immediate effect.

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction, or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Whilst we are unable to guarantee 100% security, we make it significantly hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

By submitting data to our agent or us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy. This Privacy Policy can change at any time to include/exclude clauses, and khatushyamyantra.com does not bear responsibility to update Users on the same.